The systematic process of creating, acquiring, sharing, and putting knowledge and information to use within an organization to boost performance is known as knowledge management. To achieve the organization's strategic goals, it entails identifying, capturing, storing, sharing, and utilizing both explicit and implicit knowledge. Because it enables businesses to gain a competitive advantage by utilizing the expertise and experience of their employees, knowledge management is an essential component of human resources management.
Organizations are increasingly recognizing the significance of knowledge management in the knowledge-driven economy of today. Organizations can benefit from improved decision-making, increased innovation, and operational efficiency as a result of effective knowledge management. It also contributes significantly to talent development, employee retention, and engagement. Through knowledge management, organizations can provide their employees with access to the information and resources they need to perform their roles effectively and support their ongoing learning and development.
Organizations must establish clear processes and systems for identifying, capturing, storing, sharing, and utilizing knowledge and information in order to implement effective knowledge management. This includes using technology to support knowledge sharing and collaboration, developing strategies for creating and sharing knowledge, establishing metrics to measure the effectiveness of knowledge management, and defining roles and responsibilities for knowledge management. Organizations have the ability to boost their level of competitiveness and position themselves for long-term success by implementing a structured approach to knowledge management.